Career

Description

Summary

This function is to perform all activities related to the installation and the maintenance of workstations, printers and peripherals for the employees. The IT technician will have to provide IT support to the users both from the software and hardware side. The IT technician will also have to do the training on the use of computer tools.

Main Responsibilities & Tasks

• Perform the installation of the software on the workstations.
• Perform the installation and maintenance of the computer equipment.
• Perform the installation and maintenance of the printers.
• Provide software and hardware support to users.
• Perform user training on the use of computer equipment.
• Diagnose and resolve technical problems.
• Write documentation related to installation of software and hardware.
• Be part of the Helpdesk team for ticket resolution (Worldwide)
• Any other related tasks

Skills Profile

Knowledge Required

• Knowledge of peripherals PC, Laptop and Thin Client.
• Knowledge of the following operating systems: Windows 7 , 10
• Office Suite (O365), Citrix, Trend Micro Antivirus, Microsoft SCCM, VNC, Microsoft WSUS, Microsoft GPO, Active Directory
• Knowledge of laser printers and Zebra.
• Knowledge of Motorola MC9x barcode readers
• TCP / IP, WAN, LAN network knowledge.
• Knowledge of the cell phone configuration
• Knowledge of computer and telephone cabling
• Ability to speak French and Spanish is a plus

Required skills

• Manual dexterity
• Good communication skills
• Ability to work in a team
• Learns easily
• Personal qualities
• Attention to detail
• Perseverant
• Ability to adapt quickly
• Shows initiative and creativity
• Practical in nature

Education:

• College Degree in Information Technology preferred or equivalent work experience.

Type of experience required

• Two to three years of experience as an IT technician
• Experience supporting help desk

Description

Summary

Spectra Premium Industries, a leading North American Auto Parts Manufacturer, is seeking a Category Manager (CM) for the North American market. The CM's primary responsibility is to enable Spectra Premium and their customers to grow sales through objective category expertise in order to deliver the best possible distribution, pricing, merchandising and promotional results.

This position will leverage industry data, market trends, customer insights, and other quantifiable sources to implement fact base selling and actionable strategies that drive category growth and profitability. The CM will develop and maintain customer alignment through on-going dialogue with customer category leaders and managers. The CM will also work in concert with internal team leaders to achieve the customer's business strategy including customer penetration, marketing/sales program implementation, operations/promotion financial management and new product development plans and programs.

Primary Responsibilities & Accountabilities

• Effectively engage the customer to build rapport at all levels, in order to fully understand their business, marketplace and strategies.
• Identifies industry trends, shopper insights and competitive comparisons to help discover weaknesses in sales strategy and suggest changes to drive customer and Spectra Premium sales.
• Develops distribution, pricing, promotion, and assortment recommendations aligned to customer and Spectra Premium brand strategies.
• Identifies issues and opportunities through market analyses and recommend strategic action in collaboration with product development team.
• Conducts monthly customer category reviews and periodic assessments of category objectives.
• Manages business intelligence support across categories for all assigned strategic accounts.
• Generates insightful dashboards that analyze and report on sales, GMROI, POS, and pricing data.
• Provides forecasting data to cross-functional teams.
• Collaborates with customer and internal sales team to deliver on new product launches and promotions.
• Effectively executes Spectra Premium pricing strategies for assigned customer categories.
• Engages customer on shelf performance and strategies, as well as planogram development based on category objectives.
• Acts as category expert to the Spectra Premium sales team, and establishes category roadmap with sales team at the customer channel level.
• Provides Sales Team with analytical and technical support to capitalize on opportunities in the marketplace.
• Provides appropriate training to improve the capability of cross-functional teams.
• Responsible for maintaining files and business documentation as directed by Spectra Premium to thoroughly document business transactions with the customer.
• Manages part number additions, deletions, retentions and rankings.

Profile of Skills

Qualifications

• Strong category or sales background with an excellent understanding of business processes.
• Understanding of automotive aftermarket distribution channels.
• Experience in effective customer management and selling to achieve objectives.
• Ability to work independently and to plan, organize and achieve priorities.
• Excellent communication and negotiating skills and the ability to present comfortably and confidently to clients.
• Superior interpersonal skills with the ability to work within a team framework.
• Ability to establish and maintain effective relationships with the customer and gain their trust and respect.
• Proficient in Microsoft Office programs.
• Analyze and report sales, POS and inventory data using Power BI.

Key Competencies

• Commitment – ownership, candid and forthcoming, results driven;
• Bias for Action – high energy, sense of urgency, eliminates waste;
• Interaction – listens, responsive, collaborative and cooperative;
• Excellent judgement, discernment, rigor and work ethics;
• Sense of organization

Education

• Bachelor’s degree (BA or BS) from four-year college or university;
• Minimum two (3) years of category, account or sales management.

Work Flexibility

• Willing to travel 10-20% out of the area; and to HQ Montreal, Canada.

Description

Summary

This function consists of picking, receiving, shipping and replenishment procedures. Participating in creating and keeping a clean, safe and friendly environment for all personnel.

Duties and Responsibilities

• Picking procedures
• Replenishment procedures
• Receiving procedures
• Shipping procedures
• General knowledge of RF scanners
• Basic knowledge of JDE operating system
• Walkie rider, picker, reach truck and forklift certified
• Housekeeping
• Participate in and assist to maintain safe work environment for all personnel
• All other related tasks

Requirements

Required knowledge

• Knowledge of the different equipment related to the tasks
• Knowledge of the working methods used
• Walkie rider, picker, reach truck and forklift certified
• Basic computer knowledge (JDE)

Required skills

• Able to communicate efficiently
• Identify problems and determine the possible causes
• Participate in the resolution of problems
• RF procedures

Personal qualities

• Willingness to support the whole team
• Attentiveness
• Self-sufficient
• Initiative
• Available
• Sense of responsibility
• Disciplined
• Diplomatic
• Meticulous
• Resourceful

Criteria to consider when hiring

• Experience in the distribution domain
• Walkie rider, picker, reach truck and forklift certified

Required experience

• Prefer one year experience, but not required
• Must be able to submit to a criminal background check
• Job type: full-time